Educating oneself on Friedrich Glasl's nine-stage model of conflict escalation is a proven method for conflict resolution. The second stage of conflict escalation and how to deal with debate and polemics were the focus of the previous instalment of this series.
Managers must be aware of the underlying reasons for employee conflict, so they can intervene before things spiral out of control. Learning the causes of a disagreement is crucial for conflict resolution. In this instalment, we will discuss how conflict can manifest in the workplace.
A lack of control over disputes can result in poor judgement, confrontations, or harassment if left unchecked. This leads to poor teamwork, plummeting morale, and projects coming to a standstill. Businesses suffer from the loss of valuable employees, reduced attendance, and a rise in attrition.
.... Leaders need to enable those in their organisation and teams to be safe. Safe to be themselves, rather than concerned and looking over their back. .. Los líderes deben permitir que aquellos en...
